Refund and Returns Policy

We are committed to providing high-quality antivirus software and services. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refund:

  • Only transactions that are completed directly through our website are eligible for refunds. Please review their individual return procedures if you bought our product via a third-party vendor or reseller. Furthermore, requests for refunds are only accepted within [number of days, e.g., 30 days] of the original purchase date.

2. Grounds for Refund:

  • Product Defects: If you receive a product that is defective or does not function as intended, we will provide a full refund.
  • Unsatisfactory Performance: If you experience significant issues with the product’s performance that cannot be resolved by our support team, you may be eligible for a refund.

3. Refund Process:

  • Please get in touch with our customer service department to make a refund request. Give specific details about the problem you’re having, and if necessary, attach any supporting materials or screenshots. Within [timeframe, e.g., 72 hours], our support team will review your request and reply with additional instructions.

4. Refund Method:

  • The original payment method used for the purchase will be utilized to provide refunds. For the refund to be processed and appear in your account, please let [timeframe, e.g., 5-7 business days].

5. Exceptions to Refund:

Refunds will not be granted in the following circumstances:

  • Change of Mind: If you simply change your mind or decide that you no longer want the product, a refund will not be issued.
  • Purchases from Third-Party Vendors: Refunds are only available for purchases made directly through our website. Please refer to the refund policy of the third-party vendor if applicable.

6. Subscription Services:

  • After the first [trial period, for example, 30 days] has ended, refunds for subscription-based products are often not offered. To stop further charges, you can, however, cancel your subscription at any moment.

7. Contact Us:

  • Please Contact to speak with a member of our customer care staff if you have any queries or concerns regarding our refund policy or if you would want to request a refund. We are available to help and guarantee that you will be happy with our offerings.
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